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Clinical and operational guidance from our medical directors and review specialists - for claims teams, HR leaders, and counsel navigating complex medical claims.

Behavioral Health - 6 min read

What Makes a Behavioral Health Claim “Complex”?

JC John Crouch, PhD, ABPP Medical Director – Mental & Behavioral Health Services In behavioral health disability claims, the word “complex” gets...

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Workplace Safety - 5 min read

When to Order a Fitness for Duty Evaluation

Fitness for Duty Evaluations (FFDs) sit in a specific operational lane. They’re not treatment, and they’re not punitive. They’re structured, evidence-based clinical...

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Independent Reviews - 6 min read

How Psychiatric IMEs Differ from Treating Evaluations

One of the most common misunderstandings in behavioral health claim adjudication is the assumption that an Independent Medical Examination (IME) is “just...

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Workers Compensation - 5 min read

The Hidden Cost of Inflated Impairment Ratings

If you handle workers’ compensation settlements at any volume, you already know that impairment ratings drive a meaningful portion of your indemnity...

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